Wickes Lincoln is a popular brand that specializes in providing high-quality products within the DIY industry. With its headquarters located in Lincoln, this brand prides itself on offering its customers a wide array of products that includes kitchen equipment, paints, shelves, and much more. One of the key selling points of Wickes Lincoln is its competitive pricing, making it a top choice for those trying to stick to a budget while still revamping their home. Additionally, in its quest to enhance customer experience, the brand maintains an impressive online presence, allowing customers to conveniently shop from the comfort of their homes. Wickes Lincoln has built a solid reputation for itself and is highly regarded in the industry.
Reviews
Went to get some sealant
For the kitchen put my 2 year old in the trolly to be told to take her out of the trolly I asked if they had any with seats in the guy then rolled his eyes and said fine I’ll go have a look came back a said no so I left and went to screw fit instead
So Lincoln branch show as 5 bags of rock salt available, order 1 on click and collect for them to ring me 20mins later and say there not selling them as there keeping for store use, cheers Lincoln...
Poor customer service, low-grade products coupled with a depressingly dull store ambience. A pity that the CEO appears to place other matters higher on his agenda than the actual shopping experience for the customer. Hardly surprising there has been a fall in share prices.
Terrible, no one to help when I visited there only seemed to be the till person and that's it and they said they couldn't leave that area, then I tried to book online for an appointment, sent me an email saying they tried to call which was a lie, wouldn't recommend, they clearly don't need the sales, we have ended up going somewhere else.
New store looks great from the outside but after over a month since my last visit, it’s still not stocked well or staffed sufficiently and the layout has been designed by Stevie Wonder: e.g. sheet sandpaper is 3 aisles away from belt/orbital sandpaper… I mean really? Stupid….
I went into Wicks today needing everything required to attach my daughters furniture to the walls including drill, bits, screws etc. I have no idea what im looking at or what i needed and i asked Sean for help, he was so patient, knew his stuff and took his time to try and get me what i needed for the lowest cost. I trusted his advice completely and would actively seek him out in the future if i needed help. Great looking new store and fab staff! Thank you very much Nicky xx
Quite good in Wickes these days since it’s revamping. Easier in and out system, in a vehicle with its improved junction, and a better system for walking into and out of the store. More of a shop than a warehouse now I would say. Plenty of staff around to call for help to find things or load things into your car.
At first I thought it was closed as it looks like all shutters were down as you drive in from Monks Road side didn't know they'd had a makeover but i was very impressed I like it, floor assistants need to be a little more helpful as saying "its in aisle 9 doesn't help much as they are very long aisles but I did find what I was looking for in fact a great selection, new entrance is a lot better as well, well done Wickes 👍
So Lincoln branch show as 5 bags of rock salt available, order 1 on click and collect for them to ring me 20mins later and say there not selling them as there keeping for store use, cheers Lincoln...
Poor customer service, low-grade products coupled with a depressingly dull store ambience. A pity that the CEO appears to place other matters higher on his agenda than the actual shopping experience for the customer. Hardly surprising there has been a fall in share prices.
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